Apex System Solutions operates a proprietary, cloud-based automation system for healthcare operators — recovering denied revenue, eliminating prior authorization bottlenecks, and giving your team their time back.
Prior authorization is one of the most resource-intensive administrative functions in healthcare — and most organizations are managing it entirely by hand.
The average prior authorization takes 2 to 4 hours of coordinator time per request. The average healthcare operation runs an 8% denial rate. And the majority of those denied claims are never appealed — not because the denials are valid, but because there is no bandwidth left to fight them.
That is not a staffing problem you can hire your way out of. Every additional coordinator adds cost and still cannot guarantee every denial gets pursued. The process itself needs to change.
That is exactly what we built Apex to do.
We do not sell software. We deliver outcomes. Here is what healthcare operators experience after working with Apex.
From the moment a patient is scheduled, the authorization request is built, verified, and transmitted to the payer — completely without staff involvement. What used to take hours now takes minutes.
Every pending authorization is followed up on a structured schedule. Payers are contacted, status is logged, and nothing falls through the cracks because no one had time to make the call.
The most significant financial impact of working with Apex is not what we speed up — it is what we recover. Denied claims that would have been written off are identified, analyzed, and formally appealed. Most practices appeal fewer than 20% of their denials. We pursue every single one — and win approximately 60% of those appeals. That is revenue your team earned but would never have seen without us.
When the administrative burden of prior authorization is removed from your coordinators’ plates, they return to the work they were hired to do. Patient experience improves. Staff morale improves. And your operation runs leaner.
A structured weekly performance report lands in your inbox every Monday — authorization volume, approval rate, denial rate, appeals filed, and dollars recovered. No manual reporting. No guesswork. Just the numbers.
Most healthcare operators have no idea how much revenue is silently leaving their books every month in unappealed denials. Here is a straightforward example based on a typical mid-size operation. The numbers are real — only the names are hypothetical.
* Example based on 400 authorizations per month at $600 average claim value and an 8% denial rate, consistent with published healthcare industry benchmarks. Individual results vary based on payer mix, claim types, and documentation quality. Recovery fee applies to won appeals only.
We work exclusively with healthcare organizations that submit prior authorizations to insurance payers. If that is your operation, we want to talk.
High-volume, time-sensitive authorizations across multiple payers and transport categories. We remove the administrative weight so your team focuses on transport operations, not paperwork.
From primary care to cardiology, orthopedics, oncology, and interventional pain — we streamline the authorization workflow so your clinical team can see patients, not wait on payers.
Recurring authorizations, complex payer requirements, and high denial rates make dialysis one of the most authorization-intensive segments. We handle it end to end.
Episode-based care requires timely authorizations across multiple disciplines. We ensure nothing delays the start of care for your patients or the start of revenue for your agency.
Our system is proprietary, fully managed, and operated on secure, HIPAA-eligible cloud infrastructure. Every client engagement is governed by a signed Business Associate Agreement before any patient data is shared. Your patients’ protected health information is encrypted at every stage — in transit and at rest — and never leaves a HIPAA-covered environment. We do not use general-purpose consumer tools to handle clinical data. We built this for healthcare, and the architecture reflects that.
We built Apex because the problem was obvious and no one had actually solved it.
Prior authorization has been the most resource-intensive administrative task in healthcare for decades. And the standard solution has always been the same: hire more coordinators. Add more staff to a broken process and hope the volume gets managed.
We took a different approach. We built a proprietary system that handles the process entirely — operating securely on dedicated cloud infrastructure. Your team interacts with the outcomes: approved authorizations, recovered revenue, and a weekly report that tells them exactly where everything stands.
We serve healthcare operators across Florida and nationally. If prior authorization is a drag on your operation, we want to show you what changes when it is not.
The discovery call is 30 minutes. We ask about your operation, your volume, and where the friction is. You will leave the call knowing exactly what changes and what it means for your bottom line. No obligation.